Privacy Policy

1. Introduction

Dermal Health Limited ("we", "our", "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our clinic or use our services. Dermal Health is registered with the Care Quality Commission (CQC) and complies with UK data protection legislation including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect the following personal data:

• Name, email address, phone number, and postal address
• Medical history and health information relevant to your treatment
• Photographs taken before and after treatment (with your consent)
• Payment and billing information
• Communication records between you and the clinic

3. How We Use Your Information

Your personal data is used to:

• Provide and manage your treatments and appointments
• Maintain accurate medical records as required by healthcare regulations
• Communicate with you about your care and appointments
• Process payments and manage your account
• Comply with our legal and regulatory obligations

4. Data Retention

Medical records are retained in accordance with NHS guidelines and regulatory requirements. Non-medical personal data is retained for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

5. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing or request data portability. To exercise any of these rights, please contact us at una@dermalhealth.co.uk.

6. Contact

For any privacy-related queries, please contact:
Dermal Health Limited
28 Queen Street, London EC4R 1BB
una@dermalhealth.co.uk
020 3405 4655